Last update: 01.12.2024

Respect for your private life is one of the principles upon which we base our activity, and therefore, from the very beginning of our operations, we have provided our services based on a set of strong privacy principles.

Our privacy policy helps us explain our practices regarding the information we process to provide our services. Here, you will find information about the data we collect and how this affects you. We also explain the measures we take to ensure the confidentiality of your data.

This privacy policy applies to all our services found on this site, unless otherwise specified.

Who is the data controller?

Please also read the Terms and Conditions which describe the terms of use of our products and services.

The company that collects and processes the data is Highlife Consulting SRL, as the company that holds the right to market the Maxwell Leadership Program. Highlife Consulting is the “data controller” of all personal data collected and used in connection with the clients of the Maxwell Leadership Romania program. Highlife Consulting SRL is a Romanian legal entity, registered with the Trade Register Office attached to the Timiș Tribunal under no. J35/1290/2010, with CIF 27287091 and its registered office in Timiș, Timișoara, str. Gheorghe Lazăr no. 24, 4th floor, ap. SAD 29 (Fructus Plaza), postal code 300081, phone: 0771.706.337, email office@maxwellleadership.ro

What personal data do we collect?

Personal data is any information relating to you that allows us to identify you, such as: name, email address, phone number, information about your access to our site. We may collect personal data from you when you use the website, fill out a registration/contact form, or subscribe to a program provided by us or to the newsletter we send.

We collect all this data to ensure optimal operation, provide the services and products requested by you, improve the services/products we offer you, understand your requests, and personalize our service/product offer.

Specifically, we may collect the following categories of information:

• Name and surname;

• Email address;

• Phone number;

• Company identification information

• Delivery address if a physical product is ordered;

• Login and account information: username and password. The password must be changed by you in the account settings so that we no longer have access to it;

• Information about your use of our site;

• Communications you make with us or direct to us through letters, emails, chat services, calls, and social networks;

• Location, including the real-time geographical location of your computer or device via GPS, Bluetooth, along with Wi-Fi hotspot locations and cell tower with crowd-sourced source, if you use location-based features and enable Location Services settings on your device and computer;

• Data related to payment methods and bank account details. Transactions made on our site are carried out through the euplatesc.ro platform, and this data is necessary for purchasing our services and products.

Cookies

These are small files that a site or its service provider transfers to your computer’s hard drive through the Web Browser (if you allow this), which enables sites or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to operate and provide our services, improve your experiences, understand how our services are used, and personalize our services according to your needs. Thus, we use cookies to understand which of our frequently asked questions are the most popular and to show you relevant content for our services. Additionally, we may use cookies to remember your choices, such as language preferences, to offer you a more secure experience and personalize our services for you. Learn more about how we use cookies in our Cookie Policy.

For what purpose do we process your personal data?

Any of the information we collect from you may be used in one of the following ways:

– To offer you personalized content (your information helps us better respond to your individual needs);

– To improve our Website (we continually strive to improve the quality of services offered by our website based on the information and feedback we receive from you);

– To improve customer service (your information helps us respond more effectively to customer requests and needs);

– To process transactions made;

– To contact you for detailing the Programs offered by us or for preliminary discussions before contracting – this will only happen after you have separately and expressly given your consent in this regard;

– For periodic marketing communications (sending newsletters, materials, articles, information about future products/services/projects) – this will only happen after you have separately and expressly given your consent in this regard;

* What gives us the right to process data?

1. Legal Basis

We will process your data only if we have a legal basis to do so. This legal basis will depend on the reasons for collecting and using your data.

2. Compliance with legal obligations

Managing and issuing the sales invoice is based on the company’s legal obligation in its relationship with customers. Thus, data collection in this regard will be based on our need to comply with the legal obligations that apply to us.

3. Consent

This can represent the legal basis for processing personal data for managing the sending of marketing information (articles, information about projects, events, etc.) or for contacting to detail the Maxwell Leadership Program.

The right to withdraw consent regarding data processing can be exercised by you at any time.

We mention that only persons aged at least 18 can give their consent. For those under this age, parental or legal guardian consent is required.

4. Legitimate Interest

Our legitimate interest lies in ensuring that our site is safe for you. It also helps us understand the needs, expectations, and satisfaction level of our users. Thus, we will be able to improve our products, services, and brands. We carry out all these actions to improve the satisfaction level of our visitors and customers.

How long do we keep the data?

Your personal data will only be kept for the time necessary to fulfill the purpose for which they are processed. Thus, to determine the appropriate retention period, we will consider the amount, nature of the data, and the purposes for which we process them and whether we can achieve these purposes by other means.

In calculating this period, we will consider the periods for which it might be necessary to keep personal data to fulfill our legal obligations or to handle your complaints or inquiries.

After this point of fulfilling the purpose for which they were processed, your personal data will be safely deleted or destroyed. It is also worth mentioning that we constantly consider how we can minimize the amount of personal data we use.

For example, if your data was obtained following your consent to be contacted for detailing the Maxwell Leadership Program, the data provided by you will be deleted after we contact you unless you expressly consent to remain in our database.

Similarly, if your data was obtained following your express consent to subscribe to one of our programs (Minute with Maxwell) or the Maxwell Leadership newsletter, the data will be deleted when this purpose ceases or when you withdraw your consent.

If the law requires us to keep your data for a certain period (in the case of the invoice, a period of 5 years is provided), your data will be deleted after this period expires.

To whom can we disclose your data?

Highlife Consulting SRL does not sell, exchange, or transfer your data to any other company/person for any reason without your consent given for this purpose. However, the communication of some of your data may be carried out for the express purpose of selling the purchased/requested product/service.

Thus, your data may be disclosed to the following recipients:

– Public administrations and bodies if they request them in accordance with fiscal, labor protection, social security, or any other applicable regulations;

– Companies responsible for delivering the product (only in the case of delivering ordered products or materials);

– Companies responsible for processing payment for your product/service;

In all cases, third parties with whom certain personal data is shared will demonstrate in advance the adoption of appropriate technical and organizational measures for the proper protection of your personal data. In this regard, we mention that our company concludes contracts with each such third party, specifying the personal data protection measures.

If you want more information regarding the communication of data to our partners, do not hesitate to contact us at the email address office@maxwellleadership.ro

How do we protect your personal data?

Our site uses information security techniques to prevent unauthorized access to data and ensure their confidentiality. We assure you that we have adopted all necessary technical and organizational measures to ensure the safety and integrity of the personal data we process, as well as to prevent their loss, destruction, or deterioration in any way.

All sensitive information is transmitted using Secure Socket Layer (SSL) technology, the industry standard method for encrypting personal information to ensure its safe transfer.

After any transaction, your personal information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers. In this regard, we mention that we have a collaboration agreement with the euplatesc.ro platform for processing all transactions, which contains express clauses for protecting your data.

As mentioned, in some situations, we may disclose your information to trusted third parties, partners of our company with whom we have agreements that include strict data protection clauses, for the purposes established in this privacy policy. We require all our partners to have appropriate technical and organizational security measures to protect your personal data.

We do not assume responsibility for the loss of information caused by software errors with which the site is designed and hosted, nor do we take responsibility for errors in the security of the server hosting the site.

Data Transfer

We do not sell, trade, or transfer your personal information to external parties, except in cases expressly provided in this Privacy Policy or where you have given your consent.

In some situations, your data may be transmitted to the company that assists us in managing our website or partners who support us in providing services. It is worth mentioning that we require all service providers to process your information securely and in accordance with Romanian and EU data protection regulations.

Additionally, your data may be transmitted to authorities if required by law.

However, information that does not constitute personal data may be disclosed to other parties for marketing, advertising, or other purposes.

What are your rights regarding personal data?

You have the following rights:

– Right to information: you have the right to request information about whether we hold personal information about you and, if so, what information it is and why we hold it;

– Right of access: you have the right to access your information. This allows you to receive a copy of the personal information we hold about you and verify that we process it legally;

– Right to rectification: you have the right to request the correction of your personal information if it is incorrect or to complete it if it is incomplete.

– Right to restriction: you have the right to request the restriction of processed data if this is possible considering the purpose of processing.

– Right to erasure: you have the right to request the deletion of your information. Thus, you can request the deletion or removal of personal information where we have no compelling reason to continue processing it. Similarly, you have the right to request the deletion or removal of your data if you have exercised your right to object to processing (see below).

– Right to object to processing: you have the right to object to the processing of your personal information if the processing is based on a legitimate interest and something in your specific situation makes you object to processing on this ground. You also have the right to object if we process your information for direct marketing purposes without your consent;

– Right to object to automated decision-making concerning you;

– Right to request restrictions on processing personal information: you have the right to ask us to suspend the processing of your personal data in certain cases.

– Right to data portability: you have the right to receive personal data in a structured electronic format or to request the transfer of your data to another party. This allows you to take your data from us in a usable electronic format and transfer it to another party.

– Right to withdraw consent: if you have given your consent for the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw this consent at any time. Upon receiving your consent withdrawal notification, we will no longer process your information for the purpose(s) for which you withdrew it, unless we have another legitimate basis for doing so.

– Right to file a complaint

To exercise any of the aforementioned rights, please send your request to the email address office@maxwellleadership.ro or by letter to the address: Timișoara, str. Gheorghe Lazăr no. 24, 4th floor, ap. SAD 29 (Fructus Plaza), postal code 300081, Timiș, Romania

No fee is required to exercise the aforementioned rights. However, if your request is clearly unfounded or excessive, we may charge such a fee or refuse to comply with the request.

To process your request regarding your rights related to your personal data, identification may be requested by presenting an identity document. This is another security measure we take to ensure that personal information is not disclosed to anyone who does not have the right to receive it.

External Links

Occasionally, on our site, we may include or offer products and/or services of third parties. These third-party sites have separate and independent privacy policies. Therefore, we recommend that you read their policies found on their site and also the terms and conditions of the site. We do not assume responsibility for the content and activities of these linked websites.

However, we seek to protect the integrity of our site and welcome any feedback regarding these sites.

This privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions: Please access our Terms and Conditions section which sets the terms of use, disclaimer, and limitation of liability governing the use of our website.

Your Consent: By continuing to use our site, you acknowledge that you have read and consent to our website’s privacy policy.

Changes to the Privacy Policy: Our privacy policy may change occasionally, and any changes will be communicated to you via email or a notification on our site.

Contact

For any questions related to our privacy policy, you can contact us using the information below:

Highlife Consulting SRL

J35/1290/2010

CIF 27287091

Timiș, Timișoara, str. Gheorghe Lazăr no. 24, 4th floor, ap. SAD 29 (Fructus Plaza), postal code 300081

phone: +40771.706.337

email office@maxwellleadership.ro